If you've set up a BigCommerce store for its strong out-of-the-box features and B2B catalogue tools, you've probably hit the same wall every BigCommerce merchant eventually does: none of that extends to your accounting software. Orders, payments, and stock movements all happen inside BigCommerce, and your accounting platform has no visibility into any of it until someone manually enters it.
That's fine when you're processing a handful of orders a week. It stops being fine once you're running real volume, because every order is now a manual re-entry task, every stock adjustment has to happen twice, and the more your business grows, the more those small gaps in accuracy start to compound into real reporting problems.
A BigCommerce accounting integration connects your store directly to MYOB, Xero, or QuickBooks so that data moves automatically between the two. This guide covers how that works, how the three major accounting platforms compare for BigCommerce sellers, and what to look for if you're ready to stop entering the same order twice.
BigCommerce is built to run an online store: catalogue management, checkout, B2B pricing, and multi-channel selling. MYOB, Xero, and QuickBooks are built to run your books. They're excellent at what they each do individually, but neither platform was designed with the other in mind, which means there's no native connection between them.
When an order comes through BigCommerce, that information stays in BigCommerce. Your accounting software has no idea a sale happened until someone manually creates the corresponding invoice, applies the right tax treatment, and updates stock on hand. For a business selling across multiple channels or carrying complex B2B pricing tiers, that manual step gets harder to manage with every order.
The timing problem compounds this. Manual entry happens in batches, so your books and your actual stock position are always a step behind what's really happening in your store. That's where stock discrepancies and BAS reconciliation headaches usually start.
A dedicated integration removes the manual step entirely by keeping both systems synchronised automatically.
A properly built BigCommerce accounting integration creates a live connection between your store and your accounting platform. Depending on the connector, this generally includes:
Done well, this gives you one accurate source of truth across your store and your books, without anyone re-keying data between them.
The right accounting platform for your BigCommerce store usually comes down to business size, complexity, and what you're already using.
BigCommerce + MYOB tends to suit Australian businesses that need strong local compliance features and are already embedded in the MYOB ecosystem, particularly wholesalers and distributors using BigCommerce's B2B tools. MYOB AccountRight and MYOB Business each integrate differently, so confirming which edition your connector supports matters here.
BigCommerce + Xero is a common choice for businesses that want a cleaner, more modern accounting interface and don't need MYOB's deeper inventory and job-costing features. Xero's strong third-party app ecosystem also makes it a comfortable fit if you're already using other connected tools.
BigCommerce + QuickBooks is worth considering if you operate across Australia and the US, or if your bookkeeper or accountant already works primarily in QuickBooks. It's less commonly paired with BigCommerce locally, but the integration patterns and considerations are largely the same.
None of the three is universally "better" for BigCommerce. What matters more is whether the connector you choose properly supports B2B pricing, multi-channel order sources, and the specific edition of whichever platform you're running.
Not every BigCommerce integration is built to the same standard. When evaluating options, here's what actually matters:
B2B pricing accuracy. If you use BigCommerce's customer groups or price lists, your connector needs to carry that pricing through to the accounting platform correctly, not just sync the standard retail price.
Multi-channel awareness. If you're selling through BigCommerce alongside other channels, make sure the connector can distinguish order sources cleanly so your reporting doesn't blend everything together.
GST and tax code mapping. Australian tax rules need to be applied correctly across every order, regardless of which accounting platform you're using.
Two-way inventory sync. A connector that only pushes orders one way doesn't solve the stock accuracy problem. Look for genuine two-way sync between BigCommerce and your accounting platform.
Error handling. A good connector logs failed syncs, flags issues that need attention, and lets you resync individual orders without reprocessing your entire order history.
Platform-specific support. Confirm the connector explicitly supports your accounting platform's edition. The setup for MYOB AccountRight, MYOB Business, Xero, and QuickBooks all differ.
A few issues come up repeatedly, even with a connector in place.
If orders sync at standard retail pricing instead of the customer-specific price set in BigCommerce, the connector likely isn't pulling pricing tier data at the point of sync. This needs to be configured explicitly rather than assumed to work by default.
If BigCommerce and your accounting platform disagree on stock on hand, check whether the integration is syncing stock adjustments as well as completed sales. Adjustments made directly in your accounting software are a common gap.
This usually happens when the connector creates a new customer record for every order instead of matching against an existing one by email or customer code. Clean up existing duplicate records before going live to avoid compounding the issue.
If GST looks wrong on synced orders, the mapping between BigCommerce tax classes and your accounting platform's tax codes is the first place to check.
Web Ninja builds integration connectors for Australian BigCommerce merchants, including direct connections to MYOB, Xero, and QuickBooks.
Our connector supports:
We work with Australian businesses across MYOB AccountRight, MYOB Business, Xero, and QuickBooks, and our team is based locally so support is available in your timezone.
If you're still manually entering BigCommerce orders into your accounting software, get in touch with the Web Ninja team to find out how our connector can automate that process for you.
Which accounting platform works best with BigCommerce: MYOB, Xero, or QuickBooks?
There's no single best option. It depends on your existing setup, your accountant's preference, and whether you need MYOB's deeper local compliance and inventory features. Our team can talk through your specific BigCommerce setup to help you decide.
Does the connector support BigCommerce's B2B Edition pricing?
Yes. Customer-specific pricing and price lists set up in BigCommerce's B2B features are carried through to your accounting platform rather than defaulting to standard retail pricing.
How long does setup typically take?
For most Australian BigCommerce merchants, initial setup and configuration takes a few days, depending on your product catalogue size, pricing complexity, and whether existing customer data needs to be migrated.
Can I switch accounting platforms later without losing my integration?
Yes, but it requires reconfiguring the connector for the new platform. If you're considering a future switch, mention it during setup so we can plan the migration path with you.
What happens if BigCommerce or my accounting platform pushes an update?
A maintained, commercially-supported connector is updated to handle platform changes as they happen. This is one of the main risks with unsupported or DIY integrations, which can silently break after an update.
Is this different from BigCommerce's built-in accounting app integrations?
It can be, depending on which app you're comparing against. Many off-the-shelf app integrations handle basic order sync but don't account for B2B pricing tiers, multi-channel order sources, or Australian GST requirements in detail. Worth checking against the specifics above before assuming an existing app already covers you.