Wynns Locksmiths Webstore Integration with MYOB Exo

Website: Wynns Locksmiths
Software: MYOB Exo
Business Type: Security and Locksmith Services

Company Overview:

Wynns Locksmiths has been a trusted name in Australia’s security industry for over 25 years, built on a foundation of reliability, integrity, and professional service. They provide comprehensive security solutions across the industrial, commercial, residential, and automotive sectors, including the design, installation, and support of lock and security systems. 

Their team consists of skilled locksmiths, architectural door hardware specialists, and automotive lock experts, ensuring clients receive top-notch service and high-quality security products.

Challenges:

• Required product visibility restrictions based on customer account numbers.
• Needed a tailored homepage layout that aligns with their brand vision.
• Wanted to ensure a mobile-friendly web experience for customers.

Solution:

• Customised integration by linking additional attribute fields to control product visibility per customer account.
• Developed a “Pre-Order Product” feature, enabling customers to purchase items even when they are out of stock.
• Created a responsive, mobile-friendly website that matched Wynns Locksmiths’ design preferences.

Results:

• Enabled customers to receive notifications when out-of-stock products become available again.
• Added a feature for customers to request quotes directly from products in their shopping cart.
• Streamlined the checkout process by displaying shipping details, payment options, and order confirmations on a single page.

Conclusion:

The tailored webstore integration with MYOB Exo has transformed Wynns Locksmiths' online presence, making it more user-friendly and aligned with their operational needs. The customised product visibility and pre-order capabilities enhanced the customer experience, while the mobile-ready design ensured accessibility for on-the-go users. This integration not only strengthened customer engagement but also optimised sales processes, helping Wynns Locksmiths maintain their reputation for quality and service in the digital space.