Taipan Webstore Integration with Wiise Accounting

Website: Taipan
Software: Wiise (Microsoft Business Central)
Business Type: Hydraulic Hose and Equipment Distribution

Company Overview:

Taipan is a leading distributor of hydraulic hoses, adaptors, quick-release couplers, ball valves, and crimping equipment, serving a broad network across Australia and internationally.

Challenges:

• Transition from their existing inventory management system to Wiise (Microsoft Business Central) while maintaining all webstore integration touchpoints.
• Ensure a seamless migration to avoid any disruptions in customer ordering processes.

Solution:

• Taipan chose to continue with Web Ninja's B2B webstore for a consistent customer experience, leveraging the integration experience since 2013.
• Web Ninja collaborated closely with Taipan's Wiise partner to integrate the new Wiise solution. This approach allowed for thorough testing and verification, ensuring that data from the new platform synced correctly before the internal cutover.
• The integration replicated all critical data touchpoints from the previous system, ensuring a smooth transition to Wiise.

Results:

• Taipan retained their existing eCommerce platform, avoiding the need for customer re-education and maintaining continuity in the ordering process.
• The transition preserved familiar data flows and integration points, allowing Taipan’s operations to remain uninterrupted.
• The successful integration expanded Web Ninja’s portfolio, adding Wiise (Microsoft Business Central) to its list of supported platforms, further solidifying a longstanding partnership with Taipan.

Conclusion:

By partnering with Web Ninja for the Wiise integration, Taipan achieved a seamless transition to a new accounting platform without disrupting their eCommerce operations. The process ensured continuity for customers and streamlined internal processes, further enhancing Taipan's ability to serve their distribution network.