Plunkett Pharmaceuticals Webstore Integration with Ostendo

Website: Plunkett Pharmaceuticals
Software: Ostendo, Shopify, Web Ninja Shopify/Ostendo Connector
Business Type: Skincare Manufacturing and Distribution

Company Overview:

Plunkett Pharmaceuticals is an Australian-owned company that specialises in developing effective, value-driven skincare solutions. Their products address a range of skin concerns, combining local expertise with a commitment to quality.

Challenges:

• Integrate Plunkett’s Ostendo inventory management system with their new Shopify webstore to automate product data updates.
• Eliminate the need for manual entry of Shopify orders into the Ostendo system.
• Ensure that unique product-level information from Ostendo remains synchronised with Shopify, including stock levels and pricing.
• Add specific details to Shopify orders when importing them into Ostendo for accurate picking and packing resource allocation.

Solution:

• Plunkett Pharmaceuticals implemented Web Ninja's Shopify/Ostendo connector, leveraging Web Ninja’s extensive experience with Ostendo integrations, as recommended by their consulting partner, Cutcher + Neale.
• The integration allows automatic updates of product data, such as stock quantities and pricing, from Ostendo to Shopify, maintaining accuracy without additional manual input.
• Shopify orders are seamlessly transferred into Ostendo, complete with the necessary details to streamline the picking, packing, and shipping processes.

Results:

• The new Shopify-based platform enables Plunkett to offer a smooth ordering experience for both new and existing customers, backed by real-time pricing and inventory data from Ostendo.
• Manual processes were eliminated, allowing Shopify orders to automatically appear in Ostendo, ready for fulfilment.
• The integration has provided Plunkett with a reliable, efficient way to manage their e-commerce operations, enabling them to focus on growth and customer satisfaction.

Conclusion:

By integrating Web Ninja’s Shopify/Ostendo connector, Plunkett Pharmaceuticals has achieved a seamless connection between their inventory system and online store. This solution not only automates critical processes but also ensures data accuracy, empowering Plunkett to deliver a streamlined ordering experience for their customers.