Prestige Foods Webstore Integration with MYOB Exo

Website: Prestige Foods
Software: MYOB Exo, Web Ninja B2B Online Ordering
Business Type: Food Export and Distribution

Company Overview:

Since the 1980s, Prestige Foods International Pty Ltd has been a leading exporter of Australian food products, serving markets worldwide. Their Food Service Division is renowned for delivering high-quality meat, seafood, produce, and dairy to luxury resorts in the Maldives and throughout the Indian Ocean.

Challenges:

• Develop a user-friendly ordering portal for international hospitality clients.
• Ensure the platform is efficient and intuitive, building buyer confidence during the ordering process.
• Maintain up-to-date product information and customer-specific pricing for seamless order management.

Solution:

• Prestige Foods implemented Web Ninja’s B2B Online Ordering solution—a ready-to-use platform tailored for customers who regularly order similar products.
• The solution integrated quickly with MYOB Exo, leveraging Exo’s price rules to display personalised pricing upon login.
• Inventory management was simplified by using the 'show on web' feature in Exo, which syncs product categories, images, units of measure (UOM), and other key details to the online platform.

Results:

• The new ordering solution allows Prestige Foods’ international clients to place orders with ease, anytime, from any timezone.
• Product availability, pricing, and order processing are updated automatically in Exo, ensuring a seamless experience for both customers and internal teams.
• Customers benefit from time-saving features like 'quick-pick', order templates, and two-click reorders, enhancing the overall efficiency of their purchasing process.

Conclusion:

By integrating Web Ninja's B2B Online Ordering solution with MYOB Exo, Prestige Foods has enhanced the ordering experience for their international customers. The streamlined platform not only simplifies order management but also strengthens customer trust, supporting Prestige Foods' commitment to delivering quality service worldwide.